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Hybrid Service Assurance Leader End‑to‑End

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: BT Group
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 70000 - 95000 GBP Yearly GBP 70000.00 95000.00 YEAR
Job Description & How to Apply Below

BT Group in Ipswich is recruiting for a Service Assurance role spanning Ethernet, BTnet, IP Connect, Optical and Mobile Backhaul. You will coordinate issue resolution across BSS/OSS and drive improvements in incident journeys while defining KPIs and governance for product health.

The role involves collaboration with Business, Networks and Digital teams, plus mentoring others and ensuring regulatory and ISO
27001 compliance. Hybrid in-office schedule applies.

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