IT Engineer; Network

Overview

Suffolk County Council – Endeavour House, Ipswich, Suffolk IP1 2BX
. Hybrid working arrangement. Salary: £34,434 per annum (pro rata for part time).

Hours:

37 hours per week, with flexible working options.

Contract:

Permanent x 2 posts.

This role is not eligible for visa sponsorship due to the salary level not meeting the minimum requirements for a Skilled Worker visa.

As a modern, flexible and effective organisation, we are driven to make a positive difference to the environment, the communities we serve and the careers of our people. When you join as an IT Engineer (Network), you will be encouraged to share fresh thinking and empowered to explore ideas that will shape and improve our services and your career.

Reimagine the possibilities.

• Manage network incidents and troubleshoot issues with customers, colleagues and third parties
• Monitor network health and performance, proactively identify issues and improvements to ensure reliability and availability
• Configure, deploy and manage network hardware including routers, switches, firewalls and wireless access points
• Support network projects
• Attend sites across the County to support incident resolution and complete project work, such as network installation
• Work within existing IT service management processes for incident, change and problem management

• Experience supporting and troubleshooting enterprise networking products (wired and wireless) – Cisco Catalyst and Meraki experience preferable
• Hands-on experience managing firewalls (creating security policies and analysing traffic flows) – Cisco, Palo Alto and Forti Gate experience preferable
• Strong knowledge of fundamental network principles and protocols (TCP/IP, IP addressing, Spanning Tree, wireless)
• Knowledge of network security principles and best practices (VPN, NAT, inspection, certificates)
• Understanding of routing protocols
• Experience performing software upgrades on network equipment
• Experience implementing and supporting network hardware
• Experience with network monitoring and diagnostic tools
• Familiarity with cloud networking
• Strong troubleshooting and problem-solving skills in complex environments
• Knowledge of cabling technologies (copper and fibre)
• Knowledge of WAN circuit technologies

You can view a full list of requirements in the Job and Person Profile (JPP) and role profile cover sheet, found in the

How to apply

section of this advert.

The role is part of Core Technology Services within IT Service. The team includes technical specialists across networks, servers, client devices, infrastructure, Microsoft 365, unified communications, data centre services, cloud services and related technology platforms. The team collaborates with service owners, project managers, suppliers and operational support to deliver stable services and support business change.

The team works in a hybrid manner, with a minimum of 2 days in the office. There may be increased office working for the initial period to support training and role familiarisation.

We encourage diversity and welcome applications from all individuals, especially those from groups underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information about this role or to arrange a casual conversation, please email i.

Step 1 – Read the Job and Person Profile (JPP) and role profile cover sheet.

Step 2 – Click Apply Now to start your online application.

Step 3 – Upload a supporting statement answering the questions (no more than 400 words per question). Use the Supporting Statement template (Word).

Step 4 – Upload a CV (without name and personal details).

Please note:

Without a supporting statement and CV, your application will not be progressed. Supporting documents must be in PDF or MS Word format.

Guidance on completing your application is available on our

How to Apply

page.

Planning to use Artificial Intelligence (AI)? Please ensure your application reflects your own skills and experiences. If AI is used inappropriately, your application may not be processed. See our guidance for using AI to understand what is acceptable.

Reasonable…