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Hybrid IT Service Desk Analyst - First-Line Support
Job in
Ipswich, Suffolk County, IP1, England, UK
Listed on 2026-07-18
Listing for:
Schools’ Choice
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Schools’ Choice in Ipswich seeks an IT Service Desk Analyst to be the first point of contact for IT support across the organisation. The role, based in Ipswich with hybrid working, focuses on delivering a professional, customer-focused service and ensuring incidents and service requests are resolved efficiently while contributing to continuous improvement.
You will log incidents, provide first-line resolution for hardware, software and systems, escalate more complex issues, and support
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