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Technical Service Specialist - 2nd Line Support

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Liquidline
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 24000 - 32000 GBP Yearly GBP 24000.00 32000.00 YEAR
Job Description & How to Apply Below

Liquidline is seeking a dedicated Technical Service Support to deliver expert technical advice via telephone, video calls, and email to our customer base. You will diagnose issues, provide clear guidance, and collaborate with Operations to improve support materials.

Ideal candidates have at least two years of 2nd line technical support experience, excellent communication skills, and the ability to manage a heavy workload while maintaining high accuracy and service quality in a fast-paced

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