First‑Line IT Support Technician — to 2nd Line
Listed on 2026-10-16
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IT/Tech
HelpDesk/Support, IT Support
Plan-IT Consulting Ltd is seeking a 1st Line IT Support Technician to run the day-to-day helpdesk and provide first-line support across various client environments. You’ll be the first voice our clients hear, taking calls and tickets, diagnosing what you can, and escalating when deeper help is needed.
You’ll gain exposure to diverse client estates, with a clear path into 2nd line. We value actual support experience over tenure, and you’ll develop through this role in Ipswich.
For the First‑Line IT Support Technician — Grow to 2nd Line position at Plan-IT Consulting Ltd, we are reviewing applications now.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 22.000 - 28.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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