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Technician; ICT

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Inspiration Trust Ltd
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 26427 - 26847 GBP Yearly GBP 26427.00 26847.00 YEAR
Job Description & How to Apply Below
Position: Technician (ICT)
Location:

Westbourne Academy, Marlow Road, Ipswich, Suffolk. IP1 5JN
Salary:
Support Staff Pay Scale D: £26,427 to £26,847 per annum

Don't just fix technology. Help transform a school.

Imagine walking into a classroom where the old projector flickers, the cables are a tangle, and the teacher loses ten minutes before the lesson even starts. Now imagine that same room a few months later: a bright interactive panel, a teacher device that just works, fast wireless and secure systems running quietly in the background.

You'll be the person who makes that change happen.

Westbourne Academy joins Inspiration Trust in January 2027, at the start of a major digital modernisation programme. This is a rare chance to join a school at the beginning of its journey, and to see the difference your work makes to teaching, learning and everyday school life.

The transformation you'll be part of

Over the coming months, Westbourne Academy will be rebuilt from the network up. You'll be hands-on across both programmes.

Infrastructure upgrades
  • A full network refresh: new switches, modern wireless and a fibre backbone
  • Server migrations
  • Identity modernisation with Microsoft Entra , Intune and multi-factor authentication
  • Structured cabling upgrades and a reorganised comms room
  • Stronger cyber security built on Zero Trust principles
Classroom modernisation
  • Interactive flat panels replacing legacy projectors
  • New teacher devices, digital signage and hybrid learning tools
  • Pilots of new digital tools, and learning platforms
  • Training staff so the new technology is used with confidence every day

Few technicians get to see a school's technology transformed end to end. Here, you'll help shape it, and your feedback will influence what comes next.

You won't be doing this alone

Big projects can feel daunting as an on-site technician. That's not how we work.

You’ll be part of Inspiration Trust's knowledgeable and effective Central IT Team, which supports 17 schools and more than 10,000 pupils. They plan and lead the major upgrades, and you'll be their trusted partner on the ground.

  • Expert back-up in infrastructure, cloud, cyber security and classroom technology whenever you need it
  • Proven standards and processes, so you're never building from a blank page
  • A wider team of technicians across the Trust to learn from, share ideas with and lean on
  • Real development, with hands‑on project experience that would take years to gain elsewhere
What you'll do
  • Be the friendly, go-to first-line support for staff and students
  • Keep laptops, desktops, iPads, interactive panels, visualisers and classroom audio running smoothly
  • Support Microsoft 365 and Entra , and manage accounts and permissions
  • Look after printing, VoIP telephony and peripherals
  • Make sure safeguarding filtering and monitoring are working as they should
  • Work alongside contractors during installations, checking quality and safeguarding standards
  • Help staff get the most from new technology through hands‑on training
  • Keep clear documentation, asset records and helpdesk logs
Who we’re looking for

You don't need to know everything on day one. We're looking for someone curious, reliable and great with people.

You’ll bring
  • A strong understanding of Windows 11, Microsoft 365 and basic networking
  • Experience supporting end-user devices and classroom technology
  • Excellent problem‑solving skills and a proactive, customer‑focused attitude
  • The ability to work independently and as part of a team
  • A genuine appetite to learn new technologies
It would be great if you also have
  • Knowledge of TCP/IP and networking technologies
  • Experience with Entra  (Azure AD), Intune and cloud identity
  • Experience of AV installations or classroom modernisation projects
  • An understanding of safeguarding filtering and monitoring
  • Experience in a school or multi…
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