Account Handler​/Manager

Take ownership of your clients with flexibility and support.

If you're a commercial insurance professional who enjoys managing and developing client portfolios, this role gives you the autonomy to make an impact while being backed by a strong, supportive team. You can be based in Ipswich or fully remote - the choice is yours.

As an Account Handler / Manager, you'll take responsibility for a portfolio of commercial clients, ensuring smooth renewals, mid-term adjustments, and excellent day-to-day service. You'll work closely with Account Executives and the wider team to deliver outstanding client experiences while identifying opportunities for growth and cross-selling additional products.

This role is ideal for someone who enjoys a mix of technical insurance work, relationship management, and business development.

• Manage and develop a portfolio of commercial clients, providing advice and support
• Handle renewals, mid-term adjustments, and client queries efficiently
• Prepare policy documentation, submissions, and insurer communications
• Liaise with insurers to negotiate terms and ensure competitive coverage
• Identify cross-sell and upsell opportunities across commercial insurance products
• Maintain compliance with regulatory and internal procedures
• Support Account Executives in delivering high-quality service to clients

• Proven experience as a Commercial Account Handler / Manager
• Strong knowledge of commercial insurance products and UK market risks
• Confident managing client relationships and providing technical advice
• ACII qualified or working towards (desirable, not essential)
• Excellent written and verbal communication, organisational skills, and attention to detail
• Comfortable working independently in an office or remotely while collaborating with a team

• £40,000 - £50,000 basic salary + benefits
• Flexible working:
  Ipswich or fully remote
• Exposure to a wide range of commercial insurance clients and products
• Clear progression into senior account management or specialist roles
• Supportive, professional culture that rewards performance and initiative

If you're looking for a client-focused, career-building role with flexibility and strong support, this is a fantastic opportunity.