Commercial Account Executive

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together.

Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

The Commercial Niche Practice (CNP) Account Executive plays a pivotal role in delivering exceptional client service, ensuring high levels of retention, and supporting new business growth in line with the Practice’s strategic objectives. Acting as a trusted advisor and risk mentor, you will adopt a client‑centric approach to managing insurance programmes, providing tailored solutions, and helping clients effectively manage risk.

Our Ipswich branch is a high‑performing, fast‑paced environment where collaboration and ambition go hand in hand. You’ll be working alongside a team of like‑minded professionals who are committed to delivering for clients and supporting each other’s success. With a strong track record of internal progression, this is a great opportunity to build your career in a branch that genuinely invests in its people.

Client Relationship Management

• Build and maintain strong client relationships, positioning yourself as a trusted advisor.
• Understand client needs, anticipate future requirements, and deliver tailored insurance solutions.
• Conduct regular client reviews (in person and virtually) to assess satisfaction and identify opportunities.

Renewal & Policy Management

• Lead the full renewal process, including broking strategy, placement, and timeline management.
• Present optimal terms that align with client objectives.
• Support Account Handlers with technical expertise and query resolution.

New Business Development

• Partner with internal and central sales teams to identify and convert opportunities.
• Develop and deliver strategies to grow the client portfolio.
• Lead broking exercises, leveraging internal and external support functions.

Insurance Solutions & Risk Management

• Advise clients across a broad range of insurance products and solutions.
• Support clients in managing risk through effective risk management practices.

Operational Excellence

• Ensure adherence to processes, compliance, and due diligence standards.
• Manage escalated queries and address bad debt issues promptly.
• Stay informed on market trends, regulatory changes, and emerging risks.

Team Collaboration

• Work closely with internal teams (Account Handlers, Risk Management, Broking, Leadership, LSE).
• Share knowledge and contribute to team development and continuous improvement.

• Proven experience in an Account Executive role within general insurance.
• Strong knowledge of insurance products, markets, and placement strategies.
• Demonstrable experience managing client relationships and delivering retention and growth.
• Experience in negotiating and influencing to achieve positive client and business outcomes.
• Solid understanding of compliance and regulatory requirements.
• Eligible to work in the UK and travel as required.

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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to “buy” extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health…