Client Facing Account Handler

Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients.

About the Account Handler Role

This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new business enquiries. You'll be the main point of contact for local businesses, supporting them throughout their entire Insurance lifecycle.

Working in a busy but supportive environment, you'll manage a diverse portfolio of regional Clients including local Retailers, Property Owners, Tradespeople and small Fleet operators across East Anglia.

Key Responsibilities as Commercial Account Handler

• Managing your own portfolio of local business customers
• Renewal negotiations with insurers
• Handling mid-term adjustments and changes in risk
• Claims notification and liaison (supported by dedicated claims team)
• Regular client contact and relationship building
• Occasional client visits across the local area
• Using specialist broking software and electronic trading platforms

Commercial Classes You'll Handle

• Small to medium commercial combined risks
• Local shops, offices and property owners