Social Work MASH Manager

Join to apply for the MASH Manager role at Suffolk Jobs Direct

• Salary: £48,163 per annum (pro rata if part time)
• Hours: 37 per week, flexible working options available
• Contract: Permanent
• Location: Landmark House, Ipswich, IP15PF
  (Hybrid)

Suffolk County Council is seeking a dynamic and experienced professional to lead our Adult Multi‑Agency Safeguarding Hub (MASH). This role shapes and strengthens multi‑agency collaboration, ensuring adults at risk receive timely, effective, and person‑centred support.

• Lead and coordinate the daily operations of the Adult MASH, ensuring high‑quality triage and decision‑making on safeguarding concerns.
• Work closely with partner agencies including health, police, housing, and voluntary sector organisations to promote integrated safeguarding responses.
• Provide oversight, performance monitoring, and continuous improvement of the MASH function.
• Support staff development and maintain a culture of learning, accountability, and excellence.

• Significant experience in adult safeguarding, ideally within a multi‑agency or statutory setting.
• Strong leadership, communication, and partnership‑building skills.
• In‑depth understanding of the Care Act 2014 and other relevant legislation and guidance.
• Capacity to thrive in a fast‑paced, decision‑critical environment.
• Commitment to promoting dignity, respect, and empowerment for adults at risk.

• Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• Competitive Local Government Pension Scheme (LGPS)
• Travel, lifestyle, health and wellbeing benefits
• Performance‑related annual pay progression plus an annual cost‑of‑living pay increase
• Training and encouragement to expand your knowledge
• A variety of career development opportunities across the organisation
• Diverse and active staff networks
• Flexible working options, with the right to request flexible working from your first day

We welcome applications from all individuals, especially those from groups that are currently under‑represented. We are committed to promoting the welfare of children, young people and vulnerable adults.

• Step 1 – Read the Job and Person Profile (Word).
• Step 2 – Click ‘Apply Now’ to start your online application.
• Step 3 – Upload a supporting statement answering the following questions (no more than 400 words per question). Use the Supporting Statement template.
  • Share an example of how you managed staff within a performance framework to deliver excellent service and continuous improvement.
  • Describe a situation where you engaged with partners and stakeholders to build networks that enhanced organisational response to adults with care and support needs. How did you achieve this?
  • Describe a time when you applied your knowledge of social work practice and safeguarding procedures to resolve a complex case. What steps did you take and what was the outcome?

Sarah Markham

11:30 pm, 4 January 2026