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Customer Experience Director - Social Housing

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Hyperion Partners Limited
Full Time position
Listed on 2026-03-10
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 70000 GBP Yearly GBP 60000.00 70000.00 YEAR
Job Description & How to Apply Below
A forward-thinking housing provider in the UK is seeking a Head of Customer Experience to shape and deliver exceptional service across housing. This pivotal role involves leading customer strategy, ensuring compliance with regulatory standards, and driving continuous improvement in customer-facing services. The ideal candidate will have senior leadership experience in social housing, strong knowledge of compliance frameworks, and effective team leadership skills.

A competitive salary of £60-70k is offered for this permanent position.
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