Operations Manager

Job Overview

Operations Manager – Ipswich

• Deliver excellent execution across the store and embed consistent routines that drive availability, waste and shrink management.
• Review store processes to achieve strong metrics and KRAs for availability, waste and shrink across Ambient, Fresh, George and General Merchandising departments.
• Adhere to contract base management and wage control while leading and coaching managers and teams to maintain high store standards.
• Build a culture of empathy, accountability and continuous improvement—recognise effort and growth, and foster open, respectful conversations on the shop floor.
• Lead the shrink agenda through the team, setting clear actions and driving standards to protect store performance.
• Ensure the POS one best way is followed, delivering a strong value message for customers.
• Prioritise and delegate effectively to guarantee promotional activity is landed to brief and on time.
• Collaborate across teams to provide seamless customer experience and smooth operations.
• Use data-driven insights to make informed decisions and drive operational improvements.
• Maintain legal compliance and ensure the store remains compliant for customers and colleagues.

• Experience managing diverse teams in a large‑format retail environment with energy and pace.
• Strong operational knowledge across food and non‑food departments.
• Track record of improving availability, reducing waste and managing shrink.
• Confidence in developing large teams, managing change and building resilience.
• Experience managing ER cases and understanding HR policies and processes.
• Strong organisational skills and a commitment to exceeding customer service standards.

• Competitive salary plus benefits.
• Colleague discount: 15% off Asda shopping from day 1 for you and a nominated user.
• Discretionary company bonus scheme.
• Access to an enhanced electric car scheme.
• Free eye test for you and your nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing services: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is an equal opportunities employer and welcomes applications from all backgrounds. We are committed to providing a supportive and inclusive workplace for everyone.