Learning & Development Manager

Full-time Permanent Mid-level Senior

Could you be the difference in someone's day? At Inspiring Support, we’re passionate about helping people live happy, independent, and meaningful lives. As part of our dedicated team, you’ll provide person‑centred support to individuals with a range of needs, helping them build confidence, develop skills and achieve their goals both at home and in the community.

Our core values are:

• Be There – We are present, attentive, and compassionate
• Play – We bring positivity, creativity, and energy into our work
• Make Their Day – We go above and beyond to make a positive difference
• Choose Your Attitude – We act with professionalism, accountability and integrity

At Inspiring Support, we recognise that exceptional care starts with exceptional people. That’s why we are committed to supporting, developing, and valuing our staff, ensuring they have the tools, training, and encouragement needed to thrive in their roles. We foster a positive and inclusive workplace where every team member is respected, empowered, and able to make a meaningful difference in the lives of the people we support.

Together, we help individuals achieve their goals, maximise their independence, and lead fulfilling lives.

Safeguarding is at the heart of everything we do and is a shared responsibility across our organisation. We are committed to creating a culture where people feel safe, respected, listened to, and empowered. Concerns are taken seriously, acted upon promptly, and managed with the utmost professionalism. For us, safeguarding is more than a policy—it's a fundamental part of who we are and how we work every day.

Learning & Development Manager

Based at our Ipswich office, this is an exciting opportunity for an experienced and motivated Learning & Development Manager to lead and shape the organisation’s training and development strategy. In this key role, you will have full responsibility for the design, delivery, evaluation, and oversight of all learning and development activities across the organisation. Working closely with managers and stakeholders, you will ensure employees are equipped with the skills, knowledge, and confidence needed to excel in their roles and support the continued growth and success of the organisation.

The successful candidate will be passionate about developing people, proactive in identifying training needs, and committed to creating engaging learning programmes that drive performance, compliance, and professional development.

You will

• Lead on mandatory training compliance and ensure readiness for CQC inspections.
• Write and develop high-quality care training courses aligned to best practice.
• Manage and support a team of trainers and training administrators.
• Oversee training delivery for a geographically dispersed, remote workforce.
• Deliver training sessions yourself, setting the standard for quality and engagement.
• Drive continuous improvement in staff competency and development.

What You’ll Be Responsible For

• Developing and implementing a robust Learning & Development strategy.
• Ensuring 100% compliance with mandatory training requirements.
• Monitoring, reporting, and improving training performance across services.
• Leading induction programmes, including the Care Certificate.
• Supporting managers to embed learning into everyday practice.
• Managing a team of trainers and administrators that will grow as the business grows.
• Preparing the organisation for CQC inspections and audits.
• Identifying skills gaps and building clear development pathways for staff.

• Minimum 3 years’ experience in a similar Learning & Development role within health and social care.
• An recognised training/teaching qualification (e.g. AET, PTLLS, Cert Ed, or equivalent).
• Proven experience in designing and delivering care‑specific training.
• Strong knowledge of CQC standards and compliance requirements.
• Experience managing mandatory training systems and compliance.
• Experience leading or managing a team.
• Ability to oversee training for a remote or dispersed workforce.
• Knowledge of e‑learning systems or LMS platforms.
• Learning & Development Manager experience: 3 years (required)
• H…