Chief Operating Officer

Location: Ipswich

Contract: Full-time (37.5 hours)

Reports to: Chief Executive Officer

Works closely with: Executive Team, Senior Leadership Team and all departments within the organisation.

Ipswich Town Foundation is seeking to recruit a Chief Operating Officer to play a pivotal strategic and operational leadership role within the charity. Acting as a strategic partner to the CEO across all facets of the charity, to drive organisational performance, ensuring strong governance, financial sustainability, operational excellence and regulatory compliance.

As a member of the Executive Team, the postholder will provide day-to-day leadership across the organisation, working collaboratively with departments to support the effective delivery of the Foundation’s strategy. The role will ensure teams are empowered to deliver high-quality programmes that harness the power of Ipswich Town Football Club to positively impact lives across Suffolk.

Ipswich Town Foundation is the official charity of Ipswich Town Football Club. We care deeply about the people in our community and believe in their potential. Each week, we engage with almost 9,000 young people and vulnerable adults through our diverse range of programmes across health and wellbeing, social inclusion, youth engagement, football development, and education and employability. Through the commitment of our staff and partners, we are delivering meaningful opportunities and life-changing impact across Suffolk.

An empowered, inspired and inclusive community to be proud of.

The Ipswich Town Foundation exists to provide impactful and inclusive activities to improve health, skills, opportunities, and lives of all generations across Suffolk. By using the presence, power, and reach of Ipswich Town FC, we aim to inspire individuals to realise their potential both on and off the football pitch and create pride in their communities.

• Honesty
• Hard Work
• High Standards
• Willingness to Learn
• Integrity

• Act as a strategic partner to the CEO – and deputise where required – contributing to organisational vision and long-term planning across all departments – delivery and non-delivery.
• Work with CEO on capital projects.
• Actively contribute to the direction, development and growth of the charity as a member of the Executive Team.
• Lead the development of robust, efficient and effective organisational systems, processes, policies and structures that support the charity’s strategic aims.

• Lead the development of income generation strategies including fundraising, corporate partnerships and events.
• Work closely with CEO and Heads of Departments to diversify income streams and ensure financial sustainability.
• Set and drive annual marketing and communications strategy for the team to implement and deliver.
• Provide leadership to the Marketing & Communications function to strengthen the Foundation’s visibility, reputation and stakeholder engagement.
• Oversee the Junior Blues memberships for young supporters of Ipswich Town Football Club.
• Represent the Foundation in key meetings, events and strategic networks.

• Work with CEO and Finance Team on setting annual budgets across multiple departments.
• Work with CEO and Finance Team on management accounts, financial analysis, audit and other regulatory financial compliance.

• Oversee all non-delivery operational functions, ensuring efficient, safe and compliant running of the charity.
• Ensure that regulatory and statutory requirements – including charity governance, health & safety, data protection, EDI and finance – are met.
• Oversee with CEO the charity’s CCOP compliance.
• Oversee the organisation’s risk management processes, ensuring risk mitigation measures are in place and monitored.
• Drive operational systems and process improvements across the charity.

• Provide strategic leadership to People, Compliance and Safeguarding functions, ensuring alignment across internal and external policies.
• Drive a culture of inclusion, welfare and…