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Advice Services Lead - Manage & Develop Teams

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Citizens Advice BANES
Full Time position
Listed on 2026-08-15
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 27000 - 33000 GBP Yearly GBP 27000.00 33000.00 YEAR
Job Description & How to Apply Below

Citizens Advice Ipswich is seeking an experienced, well-organised professional to join the Management Team and lead the Core Advice Service. You will manage a team of advice supervisors and volunteers, ensure daily resource allocation across face-to-face, telephone and digital channels, and maintain high quality standards in service delivery.

The role involves coaching advisers, overseeing training programs, and reporting on service demand and trends.

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