Project Officer - Senior Blues

Reports to:

Head of Community Engagement

Works closely with:
Marketing & Communications Manager, Head of Safeguarding (Foundation), Head of Supporter Services, Head of Ticketing and Commercial Hospitality, Marketing and Supporter Engagement Executive, Head of Operations and Compliance and all departments within the organisation.

Ipswich Town Foundation is seeking to recruit a part-time Project Officer to lead the planning and delivery of our Senior Blues community meet-ups programme. The project aims to reconnect older Ipswich Town supporters who may have become socially isolated, helping them to re-engage with both the football club and their local community. This is a two-year, fixed-term role based on three days per week.

The successful candidate will coordinate and facilitate weekly community-based groups, working closely with participants and partner organisations to deliver engaging and meaningful activities. The role will also be responsible for managing partnership relationships, participant engagement, monitoring and evaluation, and ensuring the programme achieves its intended outcomes.

In addition, the Project Officer will lead the ongoing development and expansion of our established Senior Blues coffee mornings at Ipswich Town Football Club, identifying opportunities to increase participation and enhance the experience for attendees.

The postholder will play a key role in creating memorable experiences for supporters and the wider community, helping to reduce social isolation, foster meaningful connections, and strengthen engagement with Ipswich Town Football Club and Ipswich Town Foundation.

• Lead planning and delivery of Community Meet-Ups sessions.
• Co-ordinate former player appearances, workshops, club engagement activity and social sessions.
• Recruit and retain participants.
• Develop partnerships with community organisations and club departments.
• Maintain Salesforce records and monitoring data.
• Administer wellbeing measures including WHO-5 and SWEMWBS.
• Support safeguarding and welfare of participants.
• Assist with marketing and communications to promote the programme.
• Develop and enhance existing Senior Blues programme in Ipswich.
• Works across other Foundation programmes and events where required.

• Ensure full compliance with Ipswich Town Foundation safeguarding policies and procedures.
• Maintain accurate safeguarding records and report concerns in line with policy.
• Undertake relevant safeguarding and CPD training as required.

Experience:

• Experience working with adults and older people.
• Strong organisational and communication skills.
• Understanding of safeguarding adults.
• Ability to work independently and collaboratively.
• Full UK driving licence and access to transport.
• Knowledge of Suffolk communities and support services.
• Experience working with under representative groups

• Excellent organisational and administrative skills.
• Ability to work collaboratively within and work independently.
• Strong organisational and task management skills.
• Integrity, professionalism and alignment with Foundation core values.
• Enthusiastic, positive and engaging personality.
• Excellent attention to detail.
• Enhanced DBS check.
• Willingness to undertake training appropriate to the role.
• Full clean UK driving licence and access to a vehicle to travel.
• Willingness to work weekends and ad hoc events
• Knowledge of football and football club charity sector.
• Experience of working within diverse communities.

If you are successful, you can look forward to a healthy benefit package:

• Access to Ipswich Town match tickets
• Ipswich Town training kit
• 20 days annual leave plus bank holidays (pro-rata)
• Contributory Pension Scheme
• Free onsite parking
• Discounted Ipswich Town Football Club merchandise.