Community Healthcare Assistant
Listed on 2026-07-06
-
Nursing
Palliative Care Nurse, Healthcare Nursing
Overview
St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life‑limiting illness. Established in 1989, the hospice has built a reputation for delivering high‑level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life livable.
Last year the charity supported over 4,000 patients and their families.
Our most recent Care Quality Commission report rated the hospice as Outstanding
.
Our ideal candidate will have NVQ level II in Health and Social Care or the Care Certificate, with experience in community / palliative care. As well as joining our rewarding and well‑respected organisation, St Elizabeth Hospice is here to support your career, with progression and training opportunities available to enhance your skills and development. Every patient and family member is valued, and we pride ourselves in giving dedicated time to care for patients, whether it is in a patient’s home, on the telephone through One Call or at the In‑Patient Unit in Ipswich.
Salary: WTE: £25,272.00 per annum (based on 37.5 hours per week)
Hours: Various hours available covering 7 days a week, day and night shifts.
St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero‑tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.
Jobresponsibilities
Job summary:
To work as part of the Virtual Ward team to provide holistic and specialist end‑of‑life care to patients to meet their preferred place of care; whilst working flexibly and responding to changing situations within the community.
Safeguarding responsibilities:
- To demonstrate a commitment to keeping adults and young people safe.
- To report any disclosure made to you to the appropriate person.
- To report any safeguarding concerns in the workplace to the appropriate person.
- To maintain an awareness of the hospice’s policies in relation to safeguarding.
Key responsibilities:
- To carry out agreed tasks involving direct patient care and activities within patients' homes (IPU and Outpatient unit as required) working within the level of training and competence.
- To assist in physical care involving hygiene, elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.
- To assist in meeting the patient and their family's spiritual and psychological needs, recognising and respecting religious and cultural beliefs.
- To respect the patient's need for social interaction or solitude, recognising the importance of work and recreation.
- To assist in providing support and comfort for the dying patient and his/her family.
- To work as part of a 24‑hour a day, 7 days a week service supporting the One Call service alongside community nursing team overnight which includes answering the phone and any duties delegated by the nursing staff. This could involve completing documentation on System One, driving, stock checking, preparing equipment for nursing colleagues and supporting patients with personal care needs.
- To assist in effective verbal and written communication between patients, families and professionals working in the community and Hospice.
- To maintain accurate records of patient care.
- To perform certain clinical tasks such as bladder washouts - if appropriate and after passing competencies and training.
- To refer to additional Hospice services or/and District Nurse or Family Support Worker any symptoms, concerns for either the patient or family and changes or deterioration of the patient's condition.
- To have an understanding of safeguarding principles and be able to apply these within everyday practice and…
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