Team Leader, Retail

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and helping every customer leave exactly as they came in with a smile. When your Store Manager is away, you’ll step up and keep things running smoothly with confidence and care.

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, demonstrating great service and bringing the card factory Way to life. You’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe, keeping an eye on the numbers to ensure everything runs smoothly and the team thrives.

What we’re looking for:

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• Curiosity and a desire to learn continuously, always seeing the bigger picture.
• Create a space where everyone’s voice is heard, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• Fair, open to feedback, and thoughtful in how you make decisions.
• Genuinely care about people, support growth, and help create a positive team vibe.

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At card factory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!