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Retail Customer Service Lead – Betting Shop

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Entain Group
Full Time position
Listed on 2026-07-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Support
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 14774 - 21042 GBP Yearly GBP 14774.00 21042.00 YEAR
Job Description & How to Apply Below

Entain Group is seeking a Retail Customer Service Manager in Ipswich to deliver excellent customer service and drive daily standards in our Ladbrokes & Coral betting shops. As part of the Shop team, you will serve customers, process transactions, and maintain a high level of service.

The role requires confidence with cash handling and the ability to handle customer concerns. A great benefits package includes optional overtime, discounts, and healthcare support. Join a dynamic team committed to excellence!

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