Senior Store Assistant - Keyholder

Senior Store Assistant (keyholder) in Ipswich Commercial Road

25 hours per week

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit.

• Get stuck in
  :
  Handle deliveries, unpack stock, keep the store clean, and prepare orders.
• Provide outstanding service
  :
  Offer a great experience to customers, staying efficient during busy times.
• Ask the right questions
  :
  Show genuine interest in customers' projects to help them find everything they need.
• Be Proactive
  :
  Sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals.
• Keyholder responsibility
  :
  Open and close the store, assign daily tasks to the team and provide short‑term supervisory cover when needed.
• Support colleagues to deliver a great customer experience; supervisory experience or keyholder experience preferred.

• A friendly personality
  :
  Help maintain high store standards and create a pleasant workplace.
• Reliability
  :
  Be there when needed; flexibility, commitment and support for customers and team are key.
• Accountability
  :
  Take charge in previous roles and step up when required.
• Your best self
  :
  Bring energy, enthusiasm, and let your personality shine.

• Benefits
• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

For more information or   or simply hit the apply button. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.