Commercial Parts Advisor

We are working with a reputable, family-run automotive dealership in Ipswich seeking a skilled and dedicated Commercial Parts Advisor to join their friendly team.

• Competitive basic salary of £32,000 per annum, with potential earnings of up to £35,000 including performance-related bonuses
• Monday to Friday, 8am to 5pm work schedule
• 22 days holiday plus bank holidays, increasing with length of service
• Stable, long-term career development prospects within a respected family-run dealership
• Supportive team environment fostering professional growth and collaboration

• Providing high-quality customer service to commercial vehicle clients and trade partners
• Handling parts sales, processing orders promptly and accurately to ensure customer satisfaction
• Managing stock levels, ensuring the availability of required parts
• Offering technical advice and support to customers, workshop teams, and service departments
• Building and maintaining strong relationships with clients to encourage repeat business and maintain dealership reputation
• Assisting with inventory management and ensuring parts department efficiency

• Proven experience as a Parts Advisor, preferably within the commercial vehicle sector
• Strong knowledge of automotive parts and vehicle systems
• Excellent communication and interpersonal skills to liaise confidently with clients and colleagues
• Ability to work effectively both independently and as part of a team
• Proactive approach with a passion for delivering exceptional customer service
• Organised, with the ability to manage multiple tasks efficiently