Sales Adviser

What you'll be doing?

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process.

You would need to demonstrate excellent interpersonal skills to build rapport with customers and understand their needs and requirements. This includes listening, questioning, empathy, product demonstration and closing skills.

Reporting to a Sales Manager you’ll be expected to:

• Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors
• Have a thorough understanding of our product and pricing
• Convert enquiries to site visits with effective lead follow‑up skills
• Utilise our Sales methodology, schemes and incentives to close a sale
• Achieve sales targets in line with business requirements

To be successful in the role, we are looking for:

• Experience of delivering sales in a service environment such as house building, retail, hospitality, banking or estate agency
• Commercially astute with a good understanding of the market and competitors
• Understands and acts upon customer needs to maintain Company reputation
• Thrives on challenge, is resilient and driven to achieve personal and organisational targets
• Able to remain calm and controlled under pressure
• Keeps up to date with new thinking, including legislation, economic conditions and technology
• Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers
• Embraces change and explores new ways of working to help the continuous growth of the sales operation
• Encourages and supports people in the team, sharing knowledge and best practice
• Able to build relationships across functions, internally and externally
• Self‑starter who works effectively without direct management
• Excellent communication skills
• IT literate
• Flexible with working pattern; able to work weekends and bank holidays
• Flexible with travel, sometimes at short notice
• Holds full driving licence and has use of a vehicle for business travel

We’re a nationally recognised 5‑star house builder, committed to putting customers first and supporting a modern working environment.

We offer a range of benefits to support your career and well‑being:

• Competitive Salary
• Competitive Bonus Scheme
• Private Medical Cover – Single Cover
• 26 days’ holiday (increase by 1 day for every 3 years of continuous service up to 29 days)
• Choice of Flexible Benefits
• Enhanced Family Friendly Policies
• First‑class pension schemes with up to 10% employer contributions
• Fully funded annual health assessment
• Access to employee loans and savings accounts, house purchase discounts
• Cycle to Work scheme, reduced hotel rates, discounts at major retailers
• Paid volunteer and study leave, enhanced family friendly policies (including Parents and Carers leave), share buying scheme

Hybrid working model allows splitting time between office, sites and home as the role dictates.