IT Sales Executive

The Opportunity We're working with a well-established, global ITSM specialist to find an experienced Sales Executive to join their team. Trusted by clients worldwide for over 40 years, our client helps organisations strengthen their day-to-day IT operations through training, consultancy, managed IT support and ITSM technology, backed by a global 24/7 Service Centre. This is a predominantly new-business role, focused on identifying, developing and winning new clients within Managed IT Services — ideally covering outsourced Service Desk, IT Support, End User Support or related services.

The Role You'll build and manage your own qualified pipeline, develop relationships with key decision-makers, and own the full sales cycle from prospecting and discovery through to proposal, negotiation and close. You'll take a consultative approach, understanding clients' operational challenges and positioning our client's services as a genuine extension of their IT operation. After winning and onboarding a new client, you'll retain the commercial relationship, develop the account, and identify opportunities for further growth — though new-business generation remains the primary focus of the role.

You'll work closely with technical, consultancy and service delivery teams to develop suitable solutions and build lasting client relationships. What You'll Be Doing New Business Development Win new clients through structured outbound prospecting, targeted campaigns, networking, referrals and partner engagement Build and maintain a personal pipeline of qualified Managed IT Services opportunities sufficient to achieve agreed new-business and revenue targets Research and prioritise UK mid-market and enterprise organisations that fit the services on offer Originate opportunities proactively rather than relying mainly on inbound leads or existing accounts Engage senior decision makers across IT, Operations, Procurement and executive leadership Lead discovery to understand operational challenges, service requirements, commercial priorities and buying criteria Position outsourced Service Desk, IT Support and related Managed IT Services against client needs Develop proposals, presentations and commercial solutions with technical, consultancy and service delivery colleagues Own the sales cycle through qualification, proposal, negotiation and close, then coordinate onboarding and handover to service delivery Maintain clear next steps, accurate CRM records, disciplined follow-up and reliable forecasts Develop technology and channel partner relationships that support new-business opportunities Client and Account Development Maintain the commercial relationship with clients personally won and onboarded Build lasting relationships with key stakeholders and work with service delivery on a smooth transition into ongoing service Identify suitable upsell and cross-sell opportunities across Managed IT Services, technology, consultancy and education Support retention and account growth while continuing to develop and win new business Additional Responsibilities Report progress against individual sales targets and provide accurate forecasts Use customer, market and competitor insight to strengthen positioning and proposition Represent the business at client meetings, industry events and partner engagements Contribute to the development of the Managed IT Services proposition and approach to market What We're Looking For Proven track record of personally winning new-logo Managed IT Services business Experience selling outsourced IT services such as Service Desk, IT Support, End User Support, Workplace Services or closely related Managed IT Services At least three years of successful B2B technology or Managed Services sales…