Security Officer

Retail Security Officer – M&S

Location:

M&S Ipswich, 14-16 Westgate Street, Ipswich, IP1 3EF

Salary: £14.90 per hour (part-time 20 hrs per week)

• Operate in a fast‑paced retail environment, staying alert and ready to assist when needed.
• Provide customer service by greeting shoppers, offering support, and maintaining a welcoming atmosphere.
• Help keep stores safe and secure: prevent loss, respond to incidents, identify risks, and support safe working practices.
• Use store technology, including mobile reporting systems and body‑worn cameras, to support operations and incident management.
• Remain calm under pressure and act professionally during challenging situations or emergency procedures.
• Collaborate with store colleagues to maintain high standards, support operations, and create a positive environment.
• Adapt quickly to changing situations and support the store when needed.

• Previous security experience preferred.
• Valid SIA licence desirable but not essential.
• Strong communication and interpersonal skills.
• Calm, confident, and professional approach.
• Proactive mindset with the ability to make sound decisions quickly.
• Genuine passion for customer service and keeping people safe.
• Ability to provide a 5‑year checkable work history within the UK.

• £14.90 per hour
• Part‑time – 20 hrs per week
• 20% colleague discount (after qualifying period)
• Company‑funded SIA licence renewal
• Share Incentive Plan
• Save As You Earn Scheme
• Cycle to Work Scheme
• Life Assurance
• Childcare Voucher Scheme

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.