Front Desk TM

Job Title:

Front Desk TM 4

Job Function:
Security

Posting

Start Date:

25/08/2026

Posting End Date: 03/09/2026

Division: UK Business

Job Location:

G  Ipswich - Orion Building, G
-London-BTHQ One Braham, G
-Manchester-New Bailey

Advertised Salary: £44,881.00

Function:
Security

Location:

London, Manchester & Ipswich

Salary: £44,881

Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance (). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact.

We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people.

Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued

This job role can be based in London, Manchester & Ipswich. Due to security requirements, this role requires you to be located on site during your working hours. Mon-Fri 37.5.

DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

You will be working as part of a Security Operations Team under a rota arrangement, to cover all aspects of this role between the hours of 07:00
-19:00 Monday – Friday. You will be the first point of contact and meet / greet ‘front desk’, for customers, colleagues and senior stakeholders for the business unit, providing a great security experience for all.

Part of your duties will cover various security operations, providing both great developments personally, and accountabilities as a site security manager. Whilst you may have varied experience and skills within security operations, this role will look to further develop you across various security disciplines as part of your responsibilities e.g. cyber security, physical security, awareness briefings, risk, incident management, audit and compliance.

• Fulfilling the role of Site Security Manager, being the first point of contact for any security matter.
• Meet / greet visitors and ensure hosts are aware of their responsibilities for escorting. You will continue to oversee the management of this, adding to that visitor experience whilst managing security postures.
• Provide escorting duties, as required.
• Managing physical security systems, including access control, badge management and alarms.
• Support local security communications, briefings, education and awareness training.
• Triaging security incidents as part of the wider security team, based on location, skills and remediations.
• Support the need for asset management compliance, controlling how assets come in to and out of, our facility. Additionally support any local audit requirements for assets.
• Oversee joiner, leaver and project movement changes through physical security measures, such as access management.
• Undertake security audits and manage registers as directed.

• Willing to be flexible under rota arrangements to ensure we succeed 07:00 – 19:00 Monday to Friday.
• Previous experience in security operations or physical security management is desirable.
• Previous experience in security risk, assurance or audit is desirable

• Self-managing and able to work independently with minimal supervision.
• Confident communicator,…