House Lead

Full-time Permanent Mid-level Senior

Posted 06 Jul 2026

Could you be the difference in someone's day? At Inspiring Support, we're passionate about helping people live happy, independent, and meaningful lives. As part of our dedicated team, you'll provide person-centred support to individuals with a range of needs, helping them build confidence, develop skills and achieve their goals both at home and in the community.

Our core values are:

• Be There – We are present, attentive, and compassionate
• Play – We bring positivity, creativity, and energy into our work
• Make Their Day – We go above and beyond to make a positive difference
• Choose Your Attitude – We act with professionalism, accountability and integrity

At Inspiring Support, we recognise that exceptional care starts with exceptional people. That's why we are committed to supporting, developing, and valuing our staff, ensuring they have the tools, training, and encouragement needed to thrive in their roles. We foster a positive and inclusive workplace where every team member is respected, empowered, and able to make a meaningful difference in the lives of the people we support.

Together, we help individuals achieve their goals, maximise their independence, and lead fulfilling lives. Safeguarding is at the heart of everything we do and is a shared responsibility across our organisation. We are committed to creating a culture where people feel safe, respected, listened to, and empowered. Concerns are taken seriously, acted upon promptly, and managed with the utmost professionalism.

For us, safeguarding is more than a policy—it's a fundamental part of who we are and how we work every day.

As a House Lead (Key Worker), you will play a vital role in coordinating the day‑to‑day care and support of individuals within our supported living or residential services. Working alongside the Team Leader, you will ensure each person receives high‑quality, person‑centred support that promotes independence, choice, dignity, and wellbeing.

You will act as the primary Key Worker for allocated individuals, developing positive relationships with the people we support, their families, healthcare professionals and colleagues to ensure care is delivered consistently and effectively. You will also be responsible for maintaining accurate care records, supporting individual outcomes, and ensuring all care is delivered in line with Care Quality Commission (CQC) standards, legislation, and organisational policies.

In addition to your Key Worker responsibilities, you will continue to undertake all duties associated with our Support Worker role, providing hands‑on care and leading by example to deliver outstanding support.

• Act as the Key Worker for allocated clients, taking responsibility for their care, wellbeing and Health Action Plans, ensuring these remain accurate, up to date and actioned.
• Coordinate and attend health appointments, annual reviews, and multidisciplinary meetings as required.
• Develop, implement, and review person‑centred care plans and risk assessments in partnership with clients, families, and professionals.
• Promote independence, choice, dignity, and positive outcomes through high‑quality, person‑centred support.
• Monitor clients' health, behaviour, and changing needs, adapting support where required.
• Facilitate and record client reviews and meaningful engagement activities.

• Maintain accurate, timely, and comprehensive care records, including daily notes, care plans, risk assessments, and BIRDIE documentation.
• Ensure all documentation complies with CQC standards, legislation, and organisational policies.
• Report safeguarding concerns promptly and follow all reporting procedures.
• Complete and submit shadow shift documentation.
• Support internal and external audits by maintaining accurate client records.

• Work collaboratively with colleagues to deliver consistent, high‑quality care.
• Support the Team Leader with staff inductions, shadow shifts, training, and staff allocation as required.
• Provide guidance to colleagues on individual client needs and ensure new staff…