Senior Temporary Accommodation Officer
Listed on 2026-11-02
-
Social Work
Government Administration, Human Services/ Social Work
As a Senior Temporary Accommodation Officer, you’ll play a pivotal role in managing and developing a team responsible for managing our temporary accommodation hostels and external accommodation units, this includes managing difficult customer issues along with monitoring rent arrears and staff performance. Ensuring our customers receive a fair and thorough service and reflect best practice.
Demonstrate effective communication skills both verbally and in writing
Ability to prioritise own workload and that of others in orderto meet deadlines
Ability to write reports and produce statistics
Application/interview
Ability to build and maintain good working relationships with external organisations
Demonstrate accuracy and attention to detail when maintaining records
Ability to deal with difficult and stressful situations whilst maintaining standard of work Ability to work using own initiative with minimal supervision
Proven ability to produce and develop ideas for problem resolution and make difficult decisions
Flexible and adaptable in response to change2 A levels or ONC/OND or anNVQ Level 4 or 3 years qualitative experience.
Housing Related Qualification First aid certificate
Proud member of the Disability Confident employer scheme
Senior Temporary Accommodation OfficerCompany:
Ipswich Borough Council Salary: £40,444 to £42,123 a year
Hours:
Full-time
Location:
Ipswich, IP1 2DE
Working pattern:
On-site Job type:
Permanent Posting date: 28 Oct 2026 Closing date: 11 Nov 2026
As a Senior Temporary Accommodation Officer, you’ll play a pivotal role in managing and developing a team responsible for managing our temporary accommodation hostels and external accommodation units, this includes managing difficult customer issues along with monitoring rent arrears and staff performance. Ensuring our customers receive a fair and thorough service and reflect best practice.
Essential requirementsDemonstrate effective communication skills both verbally and in writing
Ability to prioritise own workload and that of others in orderto meet deadlines
Ability to write reports and produce statistics
Application/interview
Ability to build and maintain good working relationships with external organisations
Demonstrate accuracy and attention to detail when maintaining records
Ability to deal with difficult and stressful situations whilst maintaining standard of work Ability to work using own initiative with minimal supervision
Proven ability to produce and develop ideas for problem resolution and make difficult decisions
Flexible and adaptable in response to change2 A levels or ONC/OND or anNVQ Level 4 or 3 years qualitative experience.
Housing Related Qualification First aid certificate
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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