Fleet Coordinator

Overview

Europcar Mobility Group is looking for a Fleet Coordinator to coordinate the delivery and collection of our vehicles for our customers. This role is central to our customer experience, ensuring efficient and professional service.

• Provide a high quality rental administration service to meet station needs.
• Assist and accurately complete all rental documents and assist in the planning of the delivery and collection of vehicles.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.
• Maintain responsibility for vehicles, premises and customer safety.

• A full, valid clean driving licence with a minimum of 4 years driving experience.
• Ability to work as part of a small team.
• Communicate clearly, verbally and in writing.
• A positive attitude and professional appearance.
• Enthusiastic and able to respond positively to objections.
• Manages time effectively and completes tasks required.
• Ability to prioritise and remain organised when working under pressure.
• Attention to detail.
• Ability to work to procedures and follow instruction.
• Flexibility to working hours in line with business needs.

• Competitive Basic Salary with 6 weeks holiday (including bank holidays), increasing with length of service.
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications).
• Pension and a life insurance scheme.
• Discounted car hire rates across our network.
• 20% discount on EE mobile phone contracts.
• Discounted hotel rates through the Accor Group after 12 months service.
• Cycle2
  
  Work.
• Free annual eye tests.
• Confidential legal and support service through BUPA.
• Career progression and development.

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know.