E-Commerce Operations Coordinator

E-Commerce Operations Coordinator (4 on / 4 off)

Key Details:

* Job Type /

Contract:

Full-Time, Permanent

* Location:

Ipswich, Suffolk

* Category:
Warehouse / E-Commerce / Logistics / Supervisory

* Salary / Pay Rate: £35,000 per annum

* Shift /

Hours:

4 on / 4 off, 12-hour shifts

About the Role

All Square Recruitment is excited to partner with a fast-growing ecommerce and warehousing business in Ipswich, Suffolk, to recruit an experienced E-Commerce Operations Coordinator on a permanent basis. Leading from the front, you will keep the warehouse, fulfilment and online sales operation running smoothly – from organising the team and getting orders out on time to supporting the company’s brand-new live selling channel.

Furthermore, with a 4 on / 4 off shift pattern, a £35,000 salary and genuine progression in a business that is expanding quickly, this is an excellent next step for a Warehouse Team Leader or Fulfilment Supervisor ready for more responsibility.

Key Responsibilities

* Coordinate the day-to-day running of the warehouse, fulfilment and online sales operation.

* Plan and allocate workloads across the team, motivating colleagues in order to hit daily targets.

* Oversee picking, packing and dispatch, ensuring customer orders are accurate and leave on time.

* Organise courier collections and manage outbound shipments.

* Maintain accurate stock records and support inventory control, using warehouse and order management systems.

* Identify and resolve operational issues quickly, keeping service levels high.

* Train and onboard new starters, building a positive, high-performing team culture.

* Support live online sales events when required, working closely with management to improve processes as the business grows.

Candidate Requirements & Qualifications

* Previous experience in a warehouse, fulfilment, logistics or e-commerce operation is essential.

* Proven experience leading, coordinating or supervising a team – for example as a Warehouse Team Leader, Fulfilment Supervisor, Dispatch Supervisor, Operations Coordinator or Goods-In/Goods-Out Team Leader.

* Strong organisational and prioritisation skills, with the ability to stay calm and make decisions under pressure.

* Confident IT skills, including experience with warehouse, stock or order management systems.

* Excellent communication and people skills, with a hands-on, lead-by-example approach.

* A proactive, solutions-focused mindset and strong attention to detail.

Benefits & Working Environment

 * £35,000 per annum.

* Permanent position offering long-term security.

* 4 on / 4 off shift pattern, giving a great work-life balance with more days off.

* Genuine career progression within a rapidly growing ecommerce business.

* The chance to help shape a brand-new live selling operation from the start.

* Additional company perks for permanent staff

* Free on-site parking and accessible location

How to Apply

If you are interested in this E-Commerce Operations Coordinator position in Ipswich and meet the criteria above, please submit your updated CV today to apply, or contact the All Square Recruitment team directly for further details