Customer Service Agent

Position: Customer Service Agent Career Opportunity
Take on an impactful Customer Service Agent role with Canadian North. Ensure exceptional passenger support while operating in Iqaluit, NU, a community rich in culture and responsibility.

In this temporary position, you will process check-ins, assist with baggage, and handle passenger inquiries. The role places you at the heart of aviation services that connect vital resources to remote areas. You’ll gain hands-on experience and be surrounded by a passionate team.

Key Responsibilities:

• Facilitate passenger check-ins and manage all luggage inquiries

• Make flight reservations and compute fares

• Provide crucial information and assistance to customers

• Aid passengers with mobility needs during travel

• Prepare sales reports and manage employee travel

Requirements:

• High school diploma or equivalent experience

• Previous customer service experience required

• Proficient in Microsoft Office and Sabre System

• Strong organizational and communication skills

• Willingness to work irregular hours and shifts

Your skills in customer service will make a significant difference in the communities served by Canadian North.
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