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Deskside Support Supervisor Nunavut
Job Description & How to Apply Below
As a Deskside Support Supervisor, you will oversee a dedicated team in Iqaluit.
Your role will involve providing technical mentorship, monitoring daily operations, and handling escalated support requests. With your expertise in IT support, you’ll ensure that client needs are efficiently addressed while fostering team development.
Key Responsibilities:
• Supervise Deskside Support agents in Iqaluit
• Provide escalation support for technical issues
• Optimize service desk processing of requests
• Mentor and train team members
• Monitor compliance for informatics equipment
Requirements:
• Diploma in Informatics Technology or related field
• Minimum two years of relevant experience
• One year of supervisory experience
• ITIL Certification required
• Ability to work independently or in a team
Elevate your career as a Deskside Support Supervisor, ensuring exceptional service in technical support for the Government of Nunavut.
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