Department Manager, Ops Admin

the department manager, ops admin is accountable for the facilitation and delivery of on-boarding and orientation programs. Executes employee agreements, supports manager in completion and timely execution of time and attendance, payroll, and labour scheduling. Ensure all staff are in uniforms, tracks and monitors compliance to licensing and training program required for all roles in store.

the northern/northmart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the north. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With northern/northmart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.

are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team

• competitive salaries
• comprehensive benefits package
• allowances for both food and accommodation
• paid training

• deliver on our value offer - customer driven.
• monitor the level of customer service and satisfaction within the store and take action as required to address issues.
• may provide back up and support to stores during peak periods in retail role as required.

• conducts on boarding and orientation meetings with new hires.
• completes all administrative work for employee agreements.
• provides support to managers on time and attendance, payroll execution and labour scheduling.
• maintains employee record keeping in accordance with regulatory and corporate standards and policies.
• ensures the timely and confidential delivery of payroll, and labour scheduling and employee record keeping in accordance to regulatory and corporate standards and policies.
• coordinates and monitors vacation scheduling and works with store management to ensure appropriate coverage.

• ensure employee agreements are all signed and documented and compliance agreements are carried out timely in accordance with company policies.

• ensure all staff including management are in uniforms.
• maintain a proper level of inventory.
• communicate with the appropriate manager with any concerns.

we’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.

• a minimum of three years of experience required
• excellent verbal communication skills
• proven experience with maintaining confidential data and handling sensitive issues
• good problem-solving skills
• excellent computer skills in microsoft office e.g. Excel, word, email is required.
• strong customer service skills.

• high school diploma or equivalent.
• valid driver’s license with no restrictions is preferred but not required.

• work in extreme conditions
• lift 50+ pounds
• work extended hours
• will be required to stand for long periods.
• work in remote areas

the north west company ("nwc" or "north west") recognizes its longstanding relationship with indigenous peoples and its role as the largest provider of goods and services to indigenous communities in northern canada. North west’s predecessor entities were fur trading and provisioning companies that economically intertwined with indigenous nations for hundreds of years, well before the accelerated settler periods of the 19th and early 20th centuries.

North west acknowledges its predecessors were also instruments of european sovereignty and power that contributed to the colonization of indigenous territories and nations that make up the geography of canada today. In the spirit of truth and reconciliation, we acknowledge canada’s colonial history and the policies of racism that created power…