Account Manager

Account Manager

The Cook & Boardman Group, LLC is the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem‑solver, innovator, or passionate about service, you’ll thrive here.

Build your career where you matter. Join The Cook & Boardman Group and experience a workplace that supports your growth.

• Comprehensive Benefits:
  Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work‑Life Balance:
  Generous paid time off for rest, family, and self‑care.
• Career Growth:
  Continuous learning, mentorship, and leadership training including access to C&B University, our in‑house development program.
• Supportive Culture:
  Innovation, creativity, and teamwork are at the heart of everything we do.

• Develop and maintain strong relationships with customers, general contractors, and construction managers across assigned accounts and territories.
• Identify and qualify opportunities for integrated security and door hardware solutions through proactive outreach, referrals, and territory management.
• Conduct onsite and virtual presentations that highlight the company’s capabilities in access control, video surveillance, and openings solutions.
• Partner with the internal brands and divisions to ensure coordinated proposals that align access control and physical opening requirements.
• Collaborate with engineering, project management, and estimating teams to prepare accurate scopes, pricing, and timelines.
• Prepare and deliver professional proposals, RFP responses, quotes, and technical documentation in coordination with marketing and leadership.
• Manage sales pipeline and activity in CRM tools (e.g., Connect Wise or similar), ensuring data integrity and compliance with company processes.
• Stay informed of product developments, emerging technologies, and competitor activity within the security integration and door hardware markets.
• Facilitate handoffs to project and operations teams, ensuring smooth transitions from sale to execution.
• Participate in regular sales meetings and training initiatives, including continued education through internal platforms (e.g., Connect Wise).
• Other relative duties as assigned.

• High school diploma or equivalent; bachelor’s degree in business, construction management, or a related field is preferred.
• 3+ years of experience in sales, account management, or estimating in the security integration, low‑voltage, or construction industry preferred.

• Understanding of access control, CCTV, intrusion detection, and/or door hardware and electronic locking systems.
• Ability to read and interpret blueprints, architectural drawings, and specifications.
• Strong verbal and written communication skills with the ability to present to both technical and non‑technical audiences.
• Excellent organizational, time management, and follow‑up skills with a proven ability to manage multiple projects and deadlines.
• Self‑motivated and results‑driven, with the ability to work independently and collaboratively.
• Commitment to delivering exceptional customer service and maintaining long‑term client relationships.

The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.

This position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel…