Retail Sales Associate

Job Overview

Wild Bill’s Tobacco is the second largest tobacco and vape chain in the nation with over 200 locations and over 900 employees. We strongly believe in promoting from within and offer careers, not just jobs. The Retail Sales Associate will provide excellent customer service in a fun, relaxed environment.

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
• Answer questions and resolve customer inquiries and concerns.
• Create relationships with customers in order to suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge in order to be the expert.
• Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure a clean, well-stocked store for customers.
• Follow all company policies and procedures.
• Ability to travel within a 15-mile radius from home store for shift coverage.
• Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Assist in other tasks, duties, or projects as assigned by management.
• Open and close the store.
• Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Ability to lift up to 50 lbs.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.

• Health, Dental, Vision and Life Insurance (Full Time Only after 60 days of employment)
• Flexible work schedule
• Discounts on store products
• Development and Growth Opportunities
• Merit increases for full-time employees bi-annually
• Spiffs (commission)
• Recognition program

Entry level

Full-time

Sales and Business Development

Retail

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