Sales and Service Technician

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs more than 22,000 teammates in North America. BSRO operates over 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With more than $4.5 billion in tire and auto service sales, BSRO is the right place to build a career. As a teammate, you represent the Bridgestone name, contribute to our mission to serve society with superior quality, and receive competitive pay, comprehensive benefits, formal training and a 401(k) plan.

The retail Sales and Service Technician (SST) is a hybrid role that blends customer service, sales, basic vehicle service tasks and store operations. The SST serves customers by assessing needs, recommending products or services and completing entry‑level vehicle services. The role flexibly balances engaging customers front‑shop and efficiently performing basic vehicle service tasks back‑shop, creating a pipeline for future career growth within Firestone Complete Auto Care.

• Customer service, sales and customer issue resolution – 75%.
• Basic vehicle service tasks, oil, tires, fluids – 25%.
• Store operations: opening/closing, inventory, displays – as needed basis.

• May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
• Learn all aspects of store operations and flex between front‑shop and back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service mindset and career‑growth orientation.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Two‑year degree or non‑traditional education through a training program completion, certification or other evidence of a growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience – a plus.
• Previous management/supervisory experience – a plus.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up at every career stage.
• Community Involvement:
  Pride in working with local communities and giving back.
• Integrity & Teamwork:
  We do things right, together.

When hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and expression, genetic information, veteran status or any other characteristic protected by federal, state or local law.