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Customer Desk Administrator
Job in
Irthlingborough, Northamptonshire, NN9, England, UK
Listed on 2026-07-26
Listing for:
Kemp Recruitment Ltd
Full Time
position Listed on 2026-07-26
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator
Job Description & How to Apply Below
Customer Hire Desk Administrator
Rota:
Monday - Friday - DAYS
Salary: £28,000
My client, a large Plant Hire company with depots across the UK.
The role of Customer Hire Desk Administrator in brief:- Query resolution, dealing with complex invoice queries and order holds end to end, ensuring correct action is in line with current process and policies
- Assist with the holds report by delegating root causes out to the business ensuring these are actioned through to resolution
- Liaise with procurement and suppliers to resolve invoice queries efficiently
- Ability to take ownership of workload, can prioritise and organise without supervision whilst remaining part of the team
- Take responsibility of invoice queries to ensure that they are dealt with in a timely manner
- Identify common and reoccurring issues and escalation to management
- Assist with telephone calls to site requesting revised estimated offhire dates
- Previous experience in a Plant, Powered access, Tool or Material Handling industries.
- Good knowledge of Microsoft packages, and computer skills in general.
- Good communication skills.
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