Operations & Client Services Coordinator; Part-time

Irvine, California

Operations & Client Services Coordinator

Position Purpose

The Operations & Client Services Coordinator provides day-to-day administrative, facilities, events, and operational support for the organization. This position ensures the office/suite environment is organized, professional, fully functional, and ready for employees, clients, candidates, and events.

The coordinator serves as a key support resource to the Operations team, Sales team, Recruiting team, and leadership , handling recurring operational responsibilities, coordinating events and facility’s needs, and providing backup coverage to maintain business continuity.

Primary Areas of Responsibility

• Administration & Office Operations
• Operations Team Backup
• Suite & Facilities Management

Target Weekly Allocation (40-hour week)

Function

Hours/Week

%

Administrative/Projects

12

75%

Operations Manager Support/Backup

2

12.5%

Facilities Management

2

12.5%

Total

16

* 25% core operations/facilities and 75% internal customer support
.

Detailed Duties

• Admin Tasks and Projects — 75 %
• Liason for Clients and Consultants, focus on troubleshooting access/ escalation
• Work-Order Contract creation and follow up as needed
• Email and communication triage
• Assist with consultant onboarding
• Disseminate daily onboarding tracking updates
• Data entry and Salesforce Maintenance(tasks)
• Backup for Operations Team — 1 5 %

This is an important component of the position.

The Coordinator should be trained to step into routine operational responsibilities when the Operations Team is unavailable.

• Backup responsibilities
• Handle routine operational requests
• Assist with c onsultant o nboarding
• Process consultant time and expenses
• Coordinate office communications
• Follow established operating procedures
• Escalate issues appropriately