Receptionist, Administrative​/Clerical

Receptionist
Location: Irvine, CA - reporting remotely
Schedule: Mon - Fri 8:00 am - 4:30 pm (PST - flexible start time)
Salary Range: $18-19/ hour

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

The Receptionist serves as the first point of contact for clients, visitors, and employees, providing professional and courteous customer service. This position is responsible for answering and directing incoming calls, taking messages, greeting visitors, and performing a variety of administrative and clerical duties to support daily office operations. The Receptionist assists with document preparation, data entry, filing, mailings, and other administrative tasks while helping maintain an organized and efficient office environment.

• Answers and routes incoming and internal telephone calls to the appropriate individual or department.
• Takes and delivers accurate messages in a timely manner.
• Greets and assists visitors, ensuring a positive and professional experience.
• Performs general clerical duties including proofreading documents, preparing correspondence and labels, data entry, copying, scanning, filing, and records management.
• Assists with processing checks, organizing loss runs, and preparing outgoing mail and packages.
• Maintains office supplies and supports day-to-day administrative functions.
• Provides administrative support to various departments as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• Must project a professional image and voice.
• Excellent oral and written communication skills.
• Ability to handle multiple tasks and experience handling multiple-line phone with voicemail applications helpful.
• Must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Nice to Have

• Bilingual (Spanish) proficiency- highly valued for communication with claimants, employers, or vendors, but not required.
• Knowledge of lower-level claim handling responsibilities.
• Computer Skills- Proficient in Microsoft Office & Proficient typing skills

Why You’ll Love Working Here

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits
  :
  Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans
  : 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth
  :
  Internal training and advancement opportunities
• Culture
  : A supportive, team-based work environment

How We Measure Success

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