Account Manager

Performa is revolutionizing peace officer training: creating sharper minds and safer outcomes for law enforcement and citizens. Our technology is underpinned by rigorous scientific principles and has been proven to enhance informed decision-making in high-stakes scenarios. We are assembling a squad of force-multipliers who are passionate about driving positive change in the world.

We're seeking an Account Manager who excels at facilitating client success and securing long-lasting relationships.

How you'll make an impact:

* Relationships: build strong customer relationships based on trust and expertise.

* Maintain accounts:
Utilize your industry knowledge to ensure continued partnerships.

* New business:
Identify upsell/cross-sell opportunities.

* Innovation:
Work closely with cross-functional teams to strategize and uncover future opportunities for product enhancement and customer success.

What you'll bring to the table:

* Ability to manage and prioritize a high volume of opportunities.

* Customer-centric mindset:
You're driven by the satisfaction of our customers, always striving to champion their success as much as they champion ours.

* Experience analyzing and translating business requirements into technological solutions, ensuring our software meets the evolving needs of our clients.

* Curiosity to learn about customers, products, and emerging trends.

* Expert problem-solving skills.

* Empathy and emotional intelligence.

* Technical savviness.

* Data analysis and reporting skills.

* Sales and negotiation skills.

Beyond the Paycheck:

You will be a critical part of our core team and have a huge influence over the direction of the company.

* Growth: we support and invest in your career development

* Compensation: $90k - $120k + early-stage equity

* Benefits: full suite - medical, dental, and vision insurance, life insurance, disability insurance, 401k, and generous paid time off

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