Supplier Enablement Specialist

United States of America - Irvine, California

The Supplier Enablement Specialist plays a key role in managing supplier onboarding and enablement within the SAP Ariba Supplier Lifecycle and Performance (SLP) module. This role ensures that suppliers are properly registered, compliant, and fully operational within the Ariba network, enabling smooth and efficient procurement transactions. The ideal candidate will be proactive, detail-oriented, and skilled in cross‑functional collaboration.

This role is a prominent component to advancing iHerb’s mission of making health and wellness accessible worldwide. Core working hours are aligned to the Pacific Standard Time (PST) zone.

• Manage End-to-End Onboarding:
  Oversee the complete direct and indirect supplier onboarding process—from initial registration through full enablement in the Ariba network.
• Collect and Track Data:
  Initiate, gather, and maintain vendor responses, internal contact details, and required documentation throughout the onboarding lifecycle.
• Ensure Compliance:
  Validate supplier completion of all required compliance, risk, and pre‑qualification questionnaires in accordance with company policies and regulatory requirements. Participate with internal and external audit requests.
• Coordinate and Communicate:
  Serve as the primary liaison between suppliers, internal teams (such as Procurement, IT, Legal, and Finance), and external vendors to schedule meetings, resolve issues, and provide ongoing status updates.
• Provide Support and Training:
  Develop and maintain training materials, conduct onboarding sessions, and offer guidance to both internal stakeholders and suppliers on effectively using the Ariba SLP system.
• Generate Reports:
  Prepare, analyze, and present onboarding progress reports, highlighting key metrics, milestones, and performance outcomes.
• Influence Adoption:
  Encourage and guide suppliers to transact through the Ariba Network, promoting consistent adoption and compliance with digital procurement practices.

• Technical Proficiency:
  Hands‑on experience with SAP Ariba SLP (Supplier Lifecycle and Performance) and familiarity with supplier enablement processes.
• Communication and Coordination:
  Excellent interpersonal and written communication skills with the ability to manage relationships across multiple teams and external partners.
• Project Management:
  Proven ability to manage onboarding projects, coordinate timelines, and execute onboarding “waves” effectively.
• Problem‑Solving:
  Strong analytical and troubleshooting skills to identify, elevate, and resolve onboarding or system‑related issues efficiently.
• Business Acumen:
  Understanding of key business drivers, procurement processes, and how supplier enablement impacts operational efficiency and compliance.
• Detail‑Oriented:
  Exceptional organizational skills with a focus on data accuracy, process tracking, and timely follow‑ups.
• Agility and Adaptability:
  Excellent ability to multitask and pivot as needed.

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
• Experience with SAP Ariba SLP or other supplier onboarding software

A bachelor’s degree in Business Administration, Supply Chain Management, or a related field is required, along with 2‑5 years of experience in supplier enablement, procurement operations, or supplier management. The candidate must have hands‑on experience with SAP Ariba SLP and a strong understanding of supplier onboarding workflows. Exceptional organizational skills, attention to detail, and data accuracy are essential. This role also requires excellent written and verbal communication skills to effectively collaborate with diverse internal and external stakeholders.

The candidate should demonstrate a proven ability to manage multiple projects simultaneously, meet tight deadlines, and apply analytical and problem‑solving skills to identify and resolve issues quickly.

• Experience in global supplier management and risk/compliance processes.
• Proficiency in reporting tools such as…