Flex; Project – UX Content Writer

Slalom Flex (Project Based) – UX Content Writer

Remote

Our teams help organizations of all kinds redefine what’s possible, give shape to the future—and get there. The UX Content Writer works closely with client and Slalom team members, emphasizing UX product content to ensure clarity, consistency, and accessibility across customer‑facing communications.

• Content Editing & Approval – review and approve communications from change management teams for accuracy and tone
• Knowledge Management – identify gaps and create knowledge articles to support customer actions
• Brand Voice & Standards – maintain and evolve the client’s tone and voice using established UX writing guidelines; help set new standards for UX content across digital platforms
• Customer‑Facing Communications – ensure all communications that require customer action are clear, actionable, and aligned with UX principles
• Collaboration with UX Designers – partner with designers to create templates, define copy hierarchy, and optimize user flows
• Accessibility Compliance – apply WCAG 2.1 standards to ensure digital accessibility in all content
• Content Types – write notification banners, action prompts, and other UX content that guides customer decisions

• Exceptional communication skills
• Proven experience in UX writing, content strategy, or copy editing for digital products
• Strong understanding of UX principles, content hierarchy, and customer‑centric communication
• Familiarity with WCAG 2.1 accessibility standards
• Ability to collaborate effectively with designers, product managers, and change management teams
• Attention to detail and consistency in tone and voice
• Experience setting content standards and guidelines
• Knowledge of enterprise‑level digital platforms and customer engagement strategies
• Strong editing and proofreading skills with a focus on clarity and usability
• Passion for emerging technologies and platform innovation
• Self‑starter; driven to work independently and with a team
• Consulting experience preferred

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value. We collaborate with clients across 52 offices in 12 countries to deliver powerful customer experiences and innovative products.

Hourly pay range $45 to $53 per hour. Benefits include meaningful time off, paid holidays, parental leave, 401(k) with match, subsidized health, dental, vision coverage, adoption assistance, fertility assistance, disability, and a yearly $350 wellness reimbursement account.

Slalom is an equal‑opportunity employer and is committed to attracting, developing, and retaining highly qualified talent. All qualified applicants will receive consideration for employment. Reasonable accommodations are available for candidates during all aspects of the selection process.