Temp Customer Service Representative

Customer Service Representative provides excellent customer service processes customers consumable purchase orders accurately and on time and maintains strong professional relationships Assists customers with new orders advises on the status of orders in process furnishes information on new products and processes returns Essential Functions and Main Duties Complete accurate entry of customer orders

Effectively perform miscellaneous customer service and clerical functions

Establish and maintain professional working relations with customers

Provide superior customer service by resolving questions requests and problems promptly and courteously

Keep customers informed of Company policies procedures and status of their orders and accounts

Assist and support company personnel as needed

Keep management informed of area activities and of any significant problems

Adhere to all company policies procedures and business ethics codes

Duties may be modified or assigned at any time based on business need Qualifications Education Certification Experience Required 1 years of experience in customer service and order entry

SAP experience preferred

Level and compensation depend on location experience education and skills

Competencies Required Excellent communications and public relations skills

Display attention to detail

Display strong project management skills

Good interpersonal and public relations skills

Must be able to communicate verbally and in writing and to receive and understand verbal and written instructions in English Able to work effectively both independently and in a collaborative team environment

Compensation The anticipated range for this position is 1900 to 2500hr Actual placement within the range is dependent on multiple factors including but not limited to skills education experience and location

Perks and Benefits Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America Working Conditions Schedule The regular hours for this full time position are 800 am to 500 pm Monday Friday unless otherwise stated by the department manager Holiday weekend and evening work hours may be required Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Companys discretion Physical Generally may require some reaching bending stooping squatting crawling kneeling pushing pulling lifting carrying up to 20 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity and color vision More specific details may be provided as needed or requested Travel Minimal Access to Customer Sites Not Required Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination harassment and retaliation and welcomes all qualified candidates to apply Employment decisions are based on qualifications experience and business needs without regard to legally protected characteristics This policy applies to all employment actions including recruitment hiring promotion compensation training and other workplace practices Nihon Kohden America complies with all applicable federal state and local laws regarding equal employment opportunity Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights Questions or concerns regarding this policy may be directed to Human Resources at HR Employee

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