Customer Escalation & Resolution Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management, HelpDesk/Support
Groupe SEB in Irvine, CA is seeking a Resolution Specialist to research, analyze, and resolve escalated customer concerns and order discrepancies. You will serve as the primary liaison between customers and cross-functional teams to ensure timely and accurate resolution while overseeing customer projects.
The ideal candidate has a high school diploma, 3–5 years of experience with key accounts, and professional English.
Join us at Groupe SEB as our next Customer Escalation & Resolution Specialist in Irvine, CA, United States.
We are currently recruiting a Customer Escalation & Resolution Specialist for our team in Irvine, CA, United States.
This is an excellent position to take on the Customer Escalation & Resolution Specialist role at Groupe SEB.
As a Customer Escalation & Resolution Specialist, you will play an important part at Groupe SEB in Irvine, CA, United States.
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