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Global Customer Support Supervisor - AI & Training Leader

Job in Irvine, Orange County, California, 92713, USA
Listing for: WD
Apprenticeship/Internship position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 61200 - 81600 USD Yearly USD 61200.00 81600.00 YEAR
Job Description & How to Apply Below

WD is seeking a Customer Service Supervisor in Irvine, CA to enhance customer satisfaction and manage global service center operations. This role focuses on integrating AI and analytics for improved efficiency across multiple languages and channels.

As a leader in customer support, you will oversee call center operations, vendor partnerships, compliance standards, and training programs, contributing to the overall effectiveness of our global customer support strategy.

This opportunity is for the Global Customer Support Supervisor - AI & Training Leader role at WD.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Irvine, CA, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 61.200 - 81.600.

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