Customer Service Quality Auditor
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
Paycom - ATS is seeking a Customer Service Auditor to perform in-depth audits of calls and staff adherence to quality standards. The role involves documenting each interaction, preparing monthly quality reports, and driving process improvements within a HIPAA-compliant environment.
Requires a BA/BS in business or health care and 3–5 years in the health benefits industry, with strong written and verbal communication skills. Collaboration with claims and operations is essential.
This role is for the Customer Service Quality Auditor role at Paycom - ATS.
Step into the Customer Service Quality Auditor role at Paycom - ATS in Irvine, CA, United States and grow with us.
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