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Senior Customer Service & Order Resolution Lead

Job in Irvine, Orange County, California, 92713, USA
Listing for: Becton Dickinson
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 44000 USD Yearly USD 28000.00 44000.00 YEAR
Job Description & How to Apply Below

BD (Becton, Dickinson and Company) in Irvine, CA, is seeking an experienced Customer Service Specialist to manage orders, returns, billing adjustments, and recalls, ensuring timely resolution and customer satisfaction.

You will work with ERP systems (SAP, JDE, Oracle), handle high volumes via phone and email, collaborate with Supply Chain, and mentor new teammates while supporting process improvements and SOX-compliant documentation.

For the Senior Customer Service & Order Resolution Lead position at Becton Dickinson, we are reviewing applications now.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Irvine, CA, United States.

This opportunity is part of our work in Finance, Management & Operations.

The advertised compensation is 28.000 - 44.000.

We aim to respond to suitable candidates as soon as possible.

Position Requirements
10+ Years work experience
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