Global Head, Product & Customer Support
Listed on 2026-10-06
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Customer Service/HelpDesk
Smart Energy Water in Irvine, California, is seeking a Director, Product / Customer Support to lead the global, 24/7 B2B SaaS support organization, partnering with Product Engineering to deliver a best-in-class customer experience.
Reporting to the VP of Customer Success & Support, this role will build a scalable team, drive omni-channel care, leverage analytics, and foster strong relationships with clients and stakeholders across the company.
Our team is growing, and we are hiring a Global Head, Product & 24/7 Customer Support in Irvine, CA, United States.
We appreciate your interest in this position.
Join Smart Energy Water and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Global Head, Product & 24/7 Customer Support role at Smart Energy Water, based in Irvine, CA, United States.
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