Customer Tech Support Specialist: Frontline Troubleshooter
Listed on 2026-10-07
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Glidewell Dental is seeking a customer support specialist to assist callers and email inquiries, ensuring timely responses and updates on status and resolutions. The role involves researching and resolving level 1 IT issues, gathering logs for escalation, and supporting team with bug tests and knowledge base creation.
The successful candidate will handle external customer tech issues across Glidewell Direct platforms, use Zendesk for ticketing, and coordinate with IT sub-departments to resolve
Join us at Glidewell Dental as our next Customer Tech Support Specialist:
Frontline Troubleshooter in Irvine, CA, United States.
Join Glidewell Dental and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Tech Support Specialist:
Frontline Troubleshooter role at Glidewell Dental, based in Irvine, CA, United States.
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