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Senior Customer Success & Order Operations Lead

Job in Irvine, Orange County, California, 92713, USA
Listing for: BD
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

BD, a leading global medical technology company, seeks an experienced order management and customer service professional in Irvine, CA. You will manage customer orders, returns, recalls, and billing adjustments, ensuring timely resolution and satisfaction.

You will investigate complex issues, reconcile consignments, prepare documentation for credits, and coordinate with Supply Chain and Operations to monitor inventory.

This is a strong position to take on the Senior Customer Success & Order Operations Lead role at BD.

This is an excellent role to take on the Senior Customer Success & Order Operations Lead role at BD.

As a Senior Customer Success & Order Operations Lead, you will play an important part at BD in Irvine, CA, United States.

We invite applications for the Senior Customer Success & Order Operations Lead position located in Irvine, CA, United States.

Position Requirements
10+ Years work experience
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