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Customer Success & Retention Associate

Job in Irvine, Orange County, California, 92713, USA
Listing for: TriNet
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 76000 - 129000 USD Yearly USD 76000.00 129000.00 YEAR
Job Description & How to Apply Below

Tri Net in Irvine, CA is seeking an Associate Customer Relationship Manager to support a high-volume SMB client base and drive satisfaction and retention. You will act as a retention advocate, collaborating with Sales, Customer Experience, Pricing Strategy and Product teams to deliver tailored solutions and identify new opportunities.

The role emphasizes proactive outreach, pricing/contract negotiations, and building strong relationships with business owners and executives while delivering

This is a genuine position to take on the Customer Success & Retention Associate role at Tri Net.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Success & Retention Associate role in the description above.

We appreciate your interest in this position.

Join Tri Net and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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